What is Wyoming 2-1-1?

Every hour of every day, people need essential services—from finding food and shelter to securing adequate care for a child or an aging parent. Faced with multiple agencies and nonprofits providing a broad range of social services, people often don't know where to turn or how to start. In many cases, they end up going without these necessary services.

Wyoming 2-1-1 is a free, confidential, health and human services information and referral system. Wyoming 2-1-1 was launched in February 2011 and is supported by many different agencies.

Wyoming 2-1-1 ensures that the health and human services system works by connecting people with the right services instead of the frustrating and time-wasting hit-or-miss connections made by people calling multiple agencies on their own behalf trying to find the right office or program or person. Health and human services are only valuable when they get to the right people. Wyoming 2-1-1 supports all health and social service providers' plans to be adaptive, flexible and responsive to the needs of people in Wyoming.

Until Wyoming 2-1-1, there had been no single, comprehensive statewide provider of information and referrals for Wyoming. Because many health and human services providers offer specialized programs and services for those in need, clients are often confused or frustrated about where to turn for help. The goal of Wyoming 2-1-1 is to improve the health and welfare of people in Wyoming by connecting them to appropriate services. It can be used directly by consumers as well as by service providers and case managers for referral information.

Service is available statewide by dialing 2-1-1 during normal business hours and online anytime at www.wyoming211.org

With Wyoming 2-1-1, callers can receive referrals for:

  • Basic needs: Food, clothing, shelter, temporary financial assistance, transportation, disaster.

  • Physical and mental health resources: Crisis intervention, prenatal care, support groups, counseling, drug and alcohol intervention, rehabilitation, children's health insurance programs.

  • Financial stability: Employment referral services, Earned Income Tax Credits, WIC, credit counseling, food stamps, rent and utility assistance, unemployment benefits, job training, education programs.

  • Support for older Americans and persons with disabilities: Home health care, adult day care, congregate meals, Meals on Wheels, respite care, transportation, homemaker services.

  • Support for children, youth and families: Childcare, after-school programs, family resource centers, summer camps, recreation programs, mentoring, tutoring, literacy programs, protective services.

  • Support for community crisis or disaster recovery: 2-1-1 systems in other states have proven valuable in disaster relief efforts. The ability to respond and assist will be developed as funding allows.